A locksmith should take reasonable steps to confirm that the person requesting entry is authorized to access the property or vehicle.
Examples of reasonable checks
- A government-issued ID together with a matching address or vehicle document when appropriate.
- Confirmation from a landlord, property manager, employer, fleet manager, or other authorized party.
- Vehicle registration, insurance information, or another document that connects the customer to the vehicle.
Protect sensitive information
Ask how documents will be viewed, stored, and deleted. Do not publish an access code, full key photograph, VIN, or personal document in a public review or online form unless the provider has a secure process.
Why this matters
Authorization checks help prevent unauthorized entry and protect the customer, property owner, and locksmith. A provider should explain the check without asking for more personal information than the job requires. For cost questions, see the quote guide; for a lockout checklist, see the lockout guide; then review the relevant service option before checking availability.